Data Collection Practices

We gather and manage various types of personal information, including:

How We Utilize Your Data

Your personal information is utilized for these key purposes:

  • Service Provision in St Helens:
    • We handle the processing of your car rental bookings and agreements, ensuring all details are managed efficiently. Your identity will be verified to confirm that you meet our rental criteria. We facilitate the collection and return of vehicles, and we process payments, including deposits and any applicable charges.
  • Customer Engagement in St Helens (Legitimate Interest/Contractual Obligations):
    • Delivering booking confirmations, updates, and essential rental details. Addressing your inquiries and offering customer assistance. Informing you about any changes to our services or policies.
  • Marketing Preferences and Consent in St Helens:
    • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
  • Service Enhancement for Customer Benefit:
    • Assessing website interaction to refine user experience and improve functionality. Conducting research to optimize our vehicle fleet and services.
  • Regulatory Adherence in St Helens Car Hire:
    • Adhering to local laws and regulations. Safeguarding against fraud and maintaining service integrity. Addressing disputes and upholding our terms of service.

Information Exchange

Sharing Your Information With Others

  • Local Service Providers: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

4. Data Protection

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. This includes the use of encryption, strict access controls, secure server environments, and regular security evaluations. Nonetheless, no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only for as long as needed to achieve the purposes for which it was collected, including compliance with legal, accounting, and reporting obligations. The length of time we retain this information depends on the specific type and context of its use.

Your Rights in St Helens

Your rights under UK data protection law in St Helens

  • Accessing Your Information: Obtain a copy of your personal information we hold.

For assistance with your rights, contact us using the details below.

Cookies and Data Tracking

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your interests. You can adjust your cookie preferences directly in your browser settings at any time.

Policy Changes

This Privacy Policy may be revised from time to time to align with changes in our operational practices or legal obligations. Any updates will be available on this page, marked with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us:

St Helens Car Hire Services
Haydock Lane, St Helens, WA11, Merseyside, United Kingdom
Contact Number:: 441928450023